Hermetica Flowers reserves to right to charge an increased delivery charge (payable by the customer) under particular circumstances, which may include the delivery location being outside of the delivery areas listed, misspelled or incorrect delivery information provided at the time of order, or difficulty or delays caused by misleading information provided.

If your items fail to be delivered they will be returned to Hermetica and the additional courier fee will be passed on to you. We will then need to organise delivery again at another additional charge.

Please leave contact details for the recipient particularly for long distance deliveries so that we can co-ordinate an appropriate delivery schedule with them.